Privacy Policy

Effective date: 4 September 2026.

This draft must be completed with AMS Sphere’s legal entity name, registered address, registration number and privacy contact before publication. It is a practical website privacy notice, not legal advice.

1. Who is responsible for your data?

The controller is AMS Sphere, operated by [LEGAL ENTITY NAME], of [REGISTERED ADDRESS], [REGISTRATION NUMBER] ("AMS Sphere", "we", "us"). For privacy requests, contact [PRIVACY EMAIL]. If a Data Protection Officer has been appointed, their contact details will be published here.

2. Information we collect

When you request a demo, we collect the information you provide: name, company, work email address, telephone number if provided, organisation type and message. We also create a protected hash of your IP address to prevent abuse of the form. We collect limited technical information needed to operate and secure the website, such as browser requests, device information and server logs. If you are a CMS user, we process your account and authentication information.

3. Why we use your information

We use demo-request information to respond to your request, arrange a demonstration and manage the resulting business conversation. We use technical and security information to protect the website, prevent fraud and abuse, and diagnose faults. We use CMS-account information to manage authorised access. If optional analytics are enabled, we use analytics information only after you have given consent through the cookie banner.

4. Legal bases

Depending on the activity, we rely on steps taken at your request before entering into a contract, our legitimate interests in operating and protecting the website and managing business enquiries, compliance with legal obligations, and your consent for optional analytics. You may withdraw consent at any time; this does not affect processing already carried out before withdrawal.

5. Sharing and international transfers

We share data only with service providers that help us host, secure, maintain or communicate through the website, and with professional advisers or authorities where required. The final published version must name the material providers in use, including any email or analytics provider. Where personal data are transferred outside the EEA, we will use an adequacy decision or appropriate safeguards, such as the European Commission’s standard contractual clauses, as required.

6. Retention

We keep information only for as long as needed for the purpose collected, to meet legal requirements or to resolve disputes. Before publication, AMS Sphere must confirm its retention schedule. The proposed website schedule is: demo enquiries for up to 24 months after the last meaningful contact; security/rate-limit data for the shortest period needed to prevent abuse; CMS accounts while access is required; and analytics according to the selected provider configuration and your consent.

7. Your rights

Subject to applicable law, you may ask for access, correction, deletion, restriction, portability or objection to processing. You may also withdraw consent for optional analytics. Contact [PRIVACY EMAIL] to exercise your rights. You may complain to the Portuguese data protection authority, Comissão Nacional de Proteção de Dados (CNPD), or your local supervisory authority.

8. Changes to this policy

We may update this policy when our practices or legal obligations change. We will publish the current version here and update the effective date.